Press Ganey: Practice Performer
Though an older project stylistically (2011), the work I did on Practice Performer for Press Ganey demonstrates solving very complicated information-heavy interfaces.
Highlighted Challenge
Health system satisfaction and quality metrics are composed of overwhelming quantities of measured data points.
Solution
I help design and develop a sophisticated and interactive 'target' UI to distill categorical performance information. Metric indicators were given color, shape, and progress indicators, allowing the user to understand areas above or below performance benchmarks at a glance.
In addition to the web UI and UX, I designed report templates that were automatically generated by our platform. They shared a design aesthetic, and focused on further highlighting key metrics to help health professionals understand and implement improvements for their health populations.
